// CHATGENIUS · AI CONCIERGE · MULTI-CHANNEL
An employee that never clocks out.
ChatGenius puts an AI concierge on every channel your customers already use — WhatsApp, Telegram, Signal, email and your website. It knows your business inside out and hands off to your team when it matters.
// 01 — THE OPPORTUNITY
For every business that answers the same questions all day.
They message at 11pm
Your team replies at 9am. By then they've already bought from someone else.
The same 20 questions, 200 times
Your team wastes hours copy-pasting the same answers, month after month.
Too many channels to watch
WhatsApp, email, web chat, Signal, Telegram — each needs attention. Messages slip through the cracks.
Hiring support is slow & costly
ChatGenius works from day one. No ramp-up, no turnover, nights and weekends covered automatically.
// 02 — HOW IT WORKS
From your documents to live answers, in four phases.
Upload your knowledge
Give the AI everything it needs — FAQ, catalog, pricing, policies, menus, schedules. PDFs, Word docs, spreadsheets, or just paste text.
Connect your channels
Every channel they already trust, one AI handling all of them. WhatsApp, Telegram, Signal, email and web.
Choose your control level
Decide how much autonomy the AI has — per contact, per instance, or globally.
Watch it work
Every conversation appears in your dashboard. Spot trends, find gaps in your knowledge base, and see where your team adds the most value.
// 03 — FEATURES
Not a chatbot. An employee that knows the business.
It actually knows your business
Reads your real documents and answers from them. Ask about Saturday hours, it pulls the exact answer.
Every channel, one dashboard
WhatsApp, Telegram, Signal, email, web chat — one inbox, one AI, one knowledge base for all.
Your AI, your rules
Each location, unit or event gets its own personality, knowledge base, prompt and channels.
Human-in-the-loop
The AI handles routine. Complaints, custom requests and sensitive topics route to your team.
Voice support
Customers send a voice note, the AI transcribes, answers, and replies with voice back.
Live location & GPS
Guests share a live location and the AI becomes a personal guide, dropping a pin in the chat.
// 04 — BUILT FOR
One platform. Every kind of business.
Restaurants, hotels & venues
Menus, hours, reservations, directions, Wi-Fi, room service — a concierge that knows your venue.
Events & conferences
Schedules, speaker bios, venue directions, registration. A dedicated AI concierge per event.
E-commerce & retail
Product questions, shipping, returns, size guides — the AI knows your whole catalog.
Service businesses
Insurance, law firms, contractors. Handles intake, FAQ, scheduling and routing.
Agencies
One account, multiple instances. Each client gets their own AI, knowledge base and channels.
Enterprise
Multiple locations and teams under one roof, with role-based control and full telemetry.
Tournaments
Pairings, tee times, live scores, weather at the first tee, tickets — synced from your scoring backend, answered on every channel.
Every other business
If your business has an FAQ + a price list + a schedule, ChatGenius fits.
// 06 — SIMPLE PRICING
Priced simply. See the tiers.
Website widget only · $49/mo
Web widget on one site — no dedicated messaging bridge. Ideal to launch on your marketing site before enabling WhatsApp / Telegram / Signal.
Add 1 bridge · $149/mo
Everything in Basic, plus 1 dedicated bridge — pick WhatsApp, Telegram, OR Signal. One instance, up to a monthly message allowance. Ideal for a single restaurant, venue or single-brand shop.
Add 3 bridges · $499/mo
Everything in Starter, plus WhatsApp + Telegram + Signal simultaneously, MCP integrations, voice notes, KB media hosting, analytics. For chains, tour operators, agencies.
Unlimited bridges + white-label
Unlimited bridges, dedicated Email channel, white-label ops app, SSO, dedicated support, custom SLA. HIPAA-ready hosting with signed BAA. Priced per engagement.
// 07 — NOT ON THIS LIST?
Every business has 8 questions asked 800 times.
Same underlying pattern
Repeated questions. Wrong channel. Wrong time. Whatever your industry, that pattern holds — contractor, lawyer, accountant, clinic, agency, freelancer, non-profit, restaurant, SaaS, HR ops.
Same engine, different KB
The AI reads your actual docs. If your business has an FAQ + a price list + a schedule, ChatGenius fits. If you're not sure yours qualifies — it does.
One live example, close to your industry
Book a demo with your top 8 questions. We'll show you a live customer instance in a comparable industry — and answer your 8 in the same call.
Stop losing customers to slow replies.
Every minute without ChatGenius is a customer talking to your competitor instead. Request a demo — we'll set up a live concierge with your actual content.