Three doors. All lead to a human.
hello@ for anything general. security@ for disclosures. partners@ for reseller + agency deals. WhatsApp us if you want a live conversation. Or request a demo if you want to see the concierge run on your content.
General
hello@ — real inbox, real human, within 1 business day.
Security
security@ + /security page.
Partners
partners@ — reseller + agency deals.
Legal
legal@ — MSA / DPA / redlines.
Jobs
jobs@ — engineering + customer success.
Live chat with the founder.
Pick the right inbox, skip the queue.
hello@chatgenius.net
Anything general. Reply within 1 business day, usually within 3 hours during US business hours. If it doesn't fit another inbox, send it here — we'll route.
security@chatgenius.net
Vulnerability disclosures, security questions, DPA / BAA requests. See /security and /.well-known/security.txt. PGP available on request.
partners@chatgenius.net
Agency reseller programs, white-label deployments, integration partnerships. Partner deck sent within 1 business day. See /for-agencies.
legal@chatgenius.net
Enterprise MSA, custom DPA, redlines on terms. Real person, not a form. See /terms for the public term sheet.
jobs@chatgenius.net
Currently hiring: Senior Full-Stack (US remote), Customer Success Lead (US business hours). See /about for the team.
privacy@chatgenius.net
Data-subject requests (access / rectification / erasure / portability), GDPR queries, right-to-be-forgotten. 30-day response max. See /privacy.
Want to skip email?
The concierge on this site
Bottom-right of every page. Ask about pricing, integrations, or how the setup works. Escalates to a human if you ask for one — or if it doesn't know.
Live demo call
20 minutes on video, we run the concierge on your actual FAQ + docs. Book at /request-demo.
Where the mail actually goes.
Reston TechWiz LLC
1763 Fountain Dr
Reston, Virginia
United States
Virginia limited liability company. Registered agent: available on request via legal@.
Fastest path: book a demo.
20 minutes, live on your content, no obligation. If you'd rather talk first, WhatsApp us — same speed, less form-filling.