AI CHAT CONCIERGE
// FOR AGENCIES · WHITE-LABEL RESELLER

Sell AI concierge to your clients — under your brand.

Deploy in a day. Keep the margin. We handle every model upgrade, every uptime page, every integration release. Reseller pricing for agencies, wholesale cost, retail margin is yours.

01

Your brand, our engine

Subdomain + logo + no ChatGenius branding.

02

Reseller pricing

Wholesale cost, you set retail, keep the margin.

03

Multi-client dashboard

20 clients from one login, roles keep them apart.

04

We handle model upgrades

Anthropic + Meta + Twilio moves — invisible.

05

Sales enablement

Vertical decks, ROI calc, demo scripts.

// 01 — THE PROGRAM

How the partner deal works.

01

Your brand, our engine

ChatGenius runs on chat.yourclient.com or [yourbrand].chat — custom favicon, OG images, dashboard logo, no ChatGenius branding on the customer-facing side.

02

Reseller pricing that keeps the margin

Wholesale rates below our published pricing. You set retail. We bill you monthly for the clients you activate; you invoice your clients on your terms.

03

Deploy across 20 clients from one dashboard

Multi-instance admin lets you manage every client's setup from a single login. Roles + tenant isolation keep clients out of each other's data.

04

We handle every model upgrade

Anthropic ships a new model, Meta updates the WhatsApp API, Twilio deprecates a route — you don't notice. Every model upgrade tested against the shipped-behavior contract before rollout.

05

Sales enablement bundle

Vertical decks (hospitality, events, ecommerce), ROI calculator, demo scripts, competitor teardowns, discovery questions. Everything your BDR + AE need on day one.

// 02 — WHAT YOU GET

The agency stack.

BRAND

Custom domain + branding

Per-client subdomain. Custom logo, favicon, dashboard colours. Operator app renders your brand throughout.

MULTI

Multi-tenant with hard walls

Each client is a fully-isolated instance. RBAC roles per client. Even you don't see across tenants unless a client grants access.

SUPPORT

Dedicated Slack channel

A shared Slack channel with the ChatGenius engineering team. Bugs, feature asks, roadmap input — direct, no ticket queue.

SLA

Contractual SLA

99.95% uptime target for agency-tier clients. Credit-back mechanics on the contract, not just the marketing page.

DATA

Full data ownership

Your client owns their data. You're the reseller — not the data controller. Portable JSON export at any time. No lock-in.

REVENUE

Recurring by design

Monthly subscription + usage-based overages. Your MRR grows with your clients'; churn doesn't compound because we handle the platform stability.

Agency FAQ.

How does white-label work?

Custom subdomain + custom favicon + custom OG images + custom operator-app branding + no ChatGenius mentions on the customer-facing chat. Your customers never see us. Configured per client in the agency dashboard, 15 minutes.

Who owns the customer data?

Your client. You're the reseller, not the data controller. We're the processor. DPA is between us and you, then between you and your client. Standard three-party arrangement.

What if I move away from ChatGenius?

Full data export at any time — KB, conversations, contacts — as JSON. No lock-in fees, no punitive termination clauses. 30-day data-retention window post-termination for you to migrate.

Do I need engineering to onboard clients?

No. Same setup flow as our direct customers — upload docs, connect a channel, live. We do it with you the first three times, then you've got the playbook.

What's the minimum commitment?

3 active client instances or a monthly minimum equivalent. Below that, you can still resell — just at published pricing without the wholesale margin.

Can I run a marketplace / directory of instances?

Yes — the multi-tenant admin is designed for exactly this. Some of our agency partners run 200+ instances from one dashboard.

Book a partner call.

15 minutes to see the multi-tenant admin, the branding controls, and the wholesale pricing. Partner deck sent within 1 business day.