Any business. Any question. Any hour.
If your customers keep asking the same 8 questions, ChatGenius answers them the moment they arrive — on the channel they already use, in the language they speak. Law firm, construction crew, ecommerce brand, or 5-person consultancy.
The pattern
8 questions, wrong channel, wrong time.
Contractors + trades
Service area, quotes, urgent job routing.
Lawyers
Intake, jurisdiction Q&A, consultation booking.
Accountants + real estate
Deadlines, filings, listing availability.
Clinics + doctors
Booking, prep instructions, human handoff.
Agencies + non-profits + SaaS + HR
Same engine, different KB.
Every business has the same three-part problem.
The 8 questions
Whatever your industry, ~8 questions come in over and over. Prices, hours, availability, directions, what-to-bring, how-does-X-work, do-you-do-Y, when-will-I-hear-back.
The wrong channel
Customers ask on WhatsApp, then email, then a website form, then a text. Different inboxes. Different response times. Different tone.
The wrong time
Nearly half of customer questions arrive outside business hours. You reply next morning — the customer already went with someone else.
ChatGenius fixes all three
The 8 questions answered from your knowledge base. On every channel. 24/7. In 40+ languages.
Ten industries. Same engine.
Contractors + tradespeople
Plumbers, electricians, HVAC, landscaping, roofers, cleaning, painting, locksmiths, movers, mobile mechanics, pool, pest. Service-area zip check, ballpark quotes from your rate card, site-visit booking, photo reads, urgent-job routing.
Lawyers + immigration
Jurisdiction / procedure Q&A, structured intake before a paralegal ever looks, consultation booking, multilingual for cross-border. Never gives legal advice — hard refusal, human routing.
Accountants + tax + bookkeeping
Filing deadlines, document checklists, seasonal turnaround expectations, tax-planning-call booking, receipt-photo reads. Won't give tax advice — CPA routing.
Real estate + property mgmt
"Is this still available?" flood-handled. Viewing scheduling. Offer procedures. For rentals: utilities / pets / furnished / deposit from the listing sheet. Multilingual for international-buyer markets.
Doctors + dentists + vets
Book / reschedule / cancel appointments, prep instructions, cost lookup, multilingual patient comms. Hard refusal on diagnosis. HIPAA-ready hosting on request with signed BAA.
Agencies + freelancers
Top-of-funnel "do you do X?" on the widget. Discovery-call booking. Process + timeline + price-band Q&A. Lead-screen with 3-4 qualifying questions.
Restaurants + cafes
Reservations, hours, menu + allergens from the database, location-aware for food trucks, multilingual for tourist areas, opt-in menu-change broadcasts.
Non-profits + communities
"How do I donate?" "Where does the money go?" "Tax receipt?" Volunteer sign-up per event / shift. Multilingual. Crisis-adjacent triage always routes urgent to a real human.
SaaS + dev tools
Docs Q&A without making people search. "Does it integrate with X?" from your integrations page. Demo + technical-call booking. Bug escalation with reproduction context.
HR + internal ops
PTO balance, benefits, payroll dates, onboarding. Runs on Slack / Teams / WhatsApp. Reads the handbook so people don't have to. Grievance / medical / legal → human immediately.
Photo comes in.
Diagnosis comes back.
Booking confirmed in 3 messages.
A homeowner sends a photo of a leaking pipe joint. ChatGenius reads the image, gives immediate mitigation advice (turn off the main), quotes a service call from the rate card, and books Dave for the 3-5pm slot — all before the leak reaches the floor.
Every-business FAQ.
My industry isn't on the list — will it still work?
Yes. Every business has the same underlying pattern (repeated questions, wrong channel, wrong time). If yours fits that, ChatGenius fits. Book a demo and we'll show you a live example from a comparable business.
How much of my job does it actually replace?
Not your job — the repetitive part of your inbox. Common numbers: 60-80% of first-touch messages answered without a human. The remaining 20-40% is where you (or your team) add the real value.
Do I need a technical team to set this up?
No. We run onboarding — you share your knowledge (documents, website, FAQ), we build the instance, you approve. Live in about a business day. The only technical bit is connecting your calendar or CRM, and that's optional.
What if the AI answers something wrong?
Human vetting (optional) lets you approve replies before they go out during your first weeks. Auto-learning tightens the knowledge from your corrections. Full transcripts stay visible so nothing is a mystery.
Can I switch off channels I don't want?
Yes — enable only the channels you use. Add more later.
Is my customer data private?
Yes. Per-instance data isolation, no training on your conversations, audit trail on every read. See /security.
What if I need to scale up during a busy season?
Traffic scales automatically — bursts are handled without degradation. Pricing scales by message volume, so you only pay for what you use.
Can I use it just for the website widget and nothing else?
Yes. Start with the widget, add WhatsApp / SMS / email when you're ready.
What if I'm a solo operator?
Starter tier covers you — designed for one-person businesses. No minimum team size.
8 questions asked 800 times. All 800 answered.
20-minute demo, live from a customer instance close to your industry. Show up with your top 8 questions — we'll show you the answers before you finish coffee.